Frequently asked questions

We have compiled a list of the most common questions submitted to us here for your review. 

1. Who is Sofmath? 
2. How can I contact you?
3. Why should I choose Algebra Buster?
4. What is your Privacy Policy?
5. Can your software be immediately downloaded?
6. Does the software actually run on my own computer?
7. I have a problem with downloading your software. What do I do?
8. How do I access my 30 minutes of free live tutoring?
9. I need to download again. What do I do?
10. Do you offer site licenses and/or purchase order information?

1. Who is Sofmath?

Based in San Antonio, Texas, Sofmath markets education software for math students and teachers - from middle school through pre-college. Sofmath's unique algebra software fits in well with technology-in-the-classroom and ‘No Child Left Behind’ school programs. It’s a perfect choice for students who need supplemental help with their algebra homework.

2. How can I contact you?

Please feel free to contact a member of our team at the email addresses below. We are always happy to answer your questions.

If you have any suggestions on how we could further improve our software, please let us know. This could include your "wish list" of features for the next release or anything else you might think of. You are our most valuable resource for new ideas!

Questions related to ordering of our products should be addressed to our Customer Support Representatives. They will promptly resolve any issues regarding your purchase. For faster response, please enclose your order number.

If you represent a school or are yourself a teacher, contact us with any questions concerning purchase orders, multiple licensing or if you would like to find out whether a custom made arrangement can be created for your institution. Affiliate inquires are also welcome.

Please contact us if you have any problems using the software. Note that you can also send support email directly from the software itself, by clicking on the Tech Support button.

3. Why should I choose Algebra Buster?

Algebra-online team consists of highly educated professionals comprising of experienced algebra instructors, high-level math professors, educational psychologists and business professionals who work together to create the most effective learning software possible. What we create works, and we back it up with a 100% money back guarantee...what more could you ask for?

4. What is your Privacy Policy?

We never give your personal information to anybody. Ever. Period.

5. Can I download today?

Yes, Algebra Buster can be downloaded immediately after the purchase.

6. Does the software actually run on my own computer?

Yes, you download and install your own copy of the software. It is not a "web service" - you own it forever.

7. I have a problem with downloading your software. What do I do?

Please and we will assist you as quickly as we can.

8. I have a problem using the software. What do I do?

There is a tech support icon right inside your software. Click on it to contact us instantly.

9. How do I access my 30 minutes of free live tutoring?

There is a tutor.com icon right inside your software. Click on it to start your free tutoring session.

10. Do you offer site licenses and/or purchase order information?

Yes, we do! Please and we will respond with all of the details.